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Shipping & Returns

We understand that there may be instances where you need to return a dietary supplement or membership package. To be eligible for a return, the item must be in its original packaging and condition. Returns must be initiated within 30 days of purchase.

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Refunds:

Upon receiving the returned item and verifying its condition, a refund will be issued to the original method of payment. Please allow 5-7 business days for the refund to process.

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. Exchanges:

If you received a damaged or defective product, please contact our customer support team within 7 days of receipt. We will promptly exchange the item for a replacement.

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Membership Cancellation:

Membership cancellations are accepted within 7 days of purchase, and a full refund will be issued. After this period, cancellations will be prorated based on the remaining membership duration.

Shipping Policy

. Shipping Methods:

  • We offer a range of shipping options to best suit your needs. Standard shipping will be provided for all orders, and expedited options may be available at an additional cost.

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2. Shipping Locations:

  • We currently ship dietary supplements and membership packages within the United States

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3. Shipping Times:

  • Orders are typically processed within 1-3 business days. Shipping times may vary depending on your location and the selected shipping method. Please refer to your order confirmation for specific delivery estimates.

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4. Shipping Charges:

  • Shipping charges are calculated based on the weight of your order and the selected shipping method. The exact shipping cost will be displayed during the checkout process.

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5. Tracking Information:

  • Once your order is shipped, you will receive a tracking number via email to monitor the delivery progress.

Return & Exchange Policy

Return Shipping:

  • Customers are responsible for return shipping costs unless the return is a result of our error. We recommend using a trackable shipping service for return shipments.

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Membership Policy:

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1. Membership Benefits:

  • Membership benefits include exclusive access to our products and services, discounts, early access to promotions, and special member-only content.

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2. Membership Duration:

  • Memberships are typically offered in monthly or annual terms, and the duration is specified during the purchase process.

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Membership Renewal:

Memberships may automatically renew based on the selected subscription term. Members will receive renewal notifications with the option to cancel before the renewal date.

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Cancellation:

Members can cancel their subscription at any time, but please note that cancellations made after the renewal date may be prorated based on the remaining membership duration.

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Please feel free to contact our customer support team for any questions or concerns related to your order, return, exchange, or membership.

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For detailed and specific information, be sure to check with your legal advisor or attorney to ensure that your policies adhere to all relevant laws and regulations in the Bahamas and other applicable jurisdictions.

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